Vocollect Voice Directed Work® Solutions

Increase productivity by 25%, reduce training by 55% in your distribution center

Companies are constantly looking for the competitive edge over their rivals. Voice directed work helps eliminate a lot of the inefficiencies that come with other methods of warehouse management, and helps companies find that competitive edge.

Since 1987, Vocollect, Inc. has delivered proven performance improvements in productivity, accuracy, cost-reduction and worker satisfaction for mobile employees. Vocollect Voice® literally talks people through their daily tasks, replacing cumbersome lists and traditional data capture methods with hands-free, personal voice dialogs.

The technology behind Voice

Vocollect voice directed work in actionDirected work is composed of two elements: the text-to-speech software that turns computer data into audible commands, and speech recognition software that can interpret the user's voice into usable data. Hardware involved consists of a lightweight headset with a microphone, and a wearable computer. Applications for voice systems include order picking, quality inspection, shipping, receiving, and cycle counting.

Voice directed work starts with employee assignments generated by the company's WMS. Assignments are sent via a radio frequency network from the WMS to a lightweight, battery-powered, mobile computer worn by the warehouse worker.

Once the wearable computer receives the work assignments, they are converted into a series of computer-generated verbal commands that the worker hears through their headset. The instructions direct the employee to a specific location. Once there, the employee confirms that he's there by speaking into the headset's microphone. The employee then receives instructions, completes them, and verifies that the job had been done by speaking into the microphone. Recognized by the voice recognition software, the data is sent back to the WMS. From there, the WMS issues the next appropriate command and the process repeats itself.

With Vocollect Voice, employees stay focused on the job at hand. They're not reading a screen, pick list, or purchase order; keying in data, or juggling both product and an input device.

Vocollect Voice operates in a variety of DC applications, ranging from order selection, receiving, replenishment and other critical distribution functions, to quality control and data collection - virtually any function where it's faster and easier for people to speak aloud than to enter data manually.

Advantages of implementing voice directed work

  • Increase productivity up to 25%
  • Improve accuracy up to 99.99%
  • Cut operating costs
  • Increase safety
  • Cut training time in half
  • Dramatic ROI
  • Achieve payback in 12 months, or less
  • Increase job satisfaction
  • Maximize user acceptance